Fashion & Apparel

How UX work lifted KITH's conversion rate 235%.

A globally recognised lifestyle and streetwear brand scaling fast on Shopify Plus, where catalogue complexity was making a strong brand harder to buy from.

Shopify PlusUX & ecommerce strategyiOS app design

+235%

Conversion rate

+50%

Mobile conversions

+15%

Average order value

The challenge

Scale made the experience complicated faster than it made it better.

KITH serves men, women, and children across a rapidly growing digital footprint on Shopify Plus. As the brand scaled, the ecommerce experience accumulated complexity — navigation strained across devices, and storytelling and content structure had drifted out of consistency between pages.

A large catalogue and high content volume also made deployment slow, and the connection between brand identity and the shopping experience had weakened. The platform needed preparing for limited product drops and deeper mobile engagement.

KITH lifestyle product photography

What we did

Audit first, then rebuild the structure.

A full ecommerce audit produced the roadmap; UX and content architecture work followed it.

Blueprint illustration of four exploded wireframe layers connected by alignment guides

The results

+235% conversion rate.

With mobile conversions up 50% and average order value up 15% alongside it.

The takeaway

A brand this strong doesn't have a demand problem. It had a structure problem — and structure is fixable without touching the brand at all.

Built with

The stack.

Shopify PlusUX & UI DesignConversion Rate OptimizationiOS App DesignInVisionSketchCustom CMS IntegrationContent SystemsResponsive Design

Services used on this project

UX & UI Design

Shopify CRO

Shopify Plus Development

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